All in stock orders are shipped within two business days via UPS or FedEx. Larger items such as televisions and furniture are shipped via truck. Our primary goal is to get your product delivered to you safely. Expedited shipping is available at extra cost. We do not guarantee a ship date for any out of stock item. Some out-of-stock or special order items may take 3-4 weeks to be delivered.
Mail all correspondence to:
Reference Audio Video
18214 Dalton Avenue
Gardena, CA 90248
1-800-947-HIFI (4434); FAX 310-517-1732 (24/7)
Monday-Friday: 9am-6pm, Pacific Time; Saturday: 9am-4pm; closed Sunday
Please do not hesitate to e-mail us with your comments.
All claims for damage and product shortages must be reported to Reference Audio Video within 24-hours of receipt of the product.
Reference Audio Video assumes no liability for components that are modified, altered, abused, or used for purposes other than their original intended purpose.
Our liability is limited to the cost of the product.